Hiring Call Center Consultant - Bucharest International School of Management

Hiring - Call Center Consultant

Full Time or Part Time in Bucharest HQ - Bd Dacia 99

We are in search of a Call center consultant // Customer service consultant who has a natural flair for communication and a passion for connecting with people. It’s an exciting opportunity for those looking to step into the world of sales, customer service and education management.

Who we are

Bucharest International School of Management offers the most hands-on leadership education programs both for executives and undergraduate students.

Our mission is to train change agents – those that challenge the status quo, seek the truth, have a vision, relentlessly pursue goals, even in the face of opposition and engage others. We dream of a society in which business and communities are filled with people that are autonomous, have integrity, respect and a constant need to self-develop and make others want to be better, too.

What we ofer

Our team includes experienced business professionals, who want to become involved in building a better society through developing leadership in all areas of life. We work hard and play hard, getting energized from the motivation and determination of the 1000+ students who have graduated from our courses. We practice what we preach, so you will be autonomous, expected to come up with solutions to overcome challenges, continue learning, be friendly and helpful for the team, be courageous and adaptable. And we have a cool office – see for yourself:

This is a face-to-face role in our Bucharest office (Bd. Dacia 99). We are looking for either a part-time or a full time position.

What you will be doing

Role Overview

Key Responsibilities

Proactively call and engage with leads who’ve shown interest in our programs.
Provide potential students with information about our courses and answer any preliminary questions they might have.
Record and update the lead information accurately in our CRM.
Collaborate with the marketing team to ensure consistent communication and follow-ups.
Report on weekly call metrics and provide feedback on lead quality and interests.

Requirements

Exceptional communication skills, with a love for talking to people.
Ability to understand and articulate the offerings effectively.
Positive, friendly demeanor with a genuine interest in helping potential students.
Strong organizational skills to manage and prioritize calls effectively.
Fluent in English.
No prior experience required; however, familiarity with CRM tools is a plus.

Flexible working hours
Entry-level position with opportunities for growth
Become a part of a community of business professionals
Engaging and friendly work environment.

If you are interested, please send your CV and a brief intent email to [email protected] by 15 July . Please use as title JOB APPLICATION: Call Center Consultant.